Monexo is India's leading peer-to-peer (P2P) lending marketplace where people borrow and lend money to each other. Monexo provides an alternative financing model which is 100% online, simple and fast. Given below is the Fair Practice Code developed by Monexo that it shall extend to its Members.


This Code is a voluntary code adopted by Monexo with the aim to achieve best practices while dealing with its Members and facilitate seamless services to its Users across the Monexo Platform.

This code is applicable from the date it is placed on Monexo’s website or is otherwise publicised through the media. It will be updated from time to time and all Users are advised to appraise themselves of the latest versions.


Borrower means any person applying to register as a participant with Monexo to borrow funds on the Monexo website.

Lender means any person applying to register as a participant with Monexo to lend funds to a Borrower through automatic or manual selection.

Loan Agreement means the agreement entered into by the Borrower and the Lender upon finalisation of the loan transaction entered on the Monexo website.

Member or User means any prospective lender/ borrower who has successfully registered as a participant on Monexo’s website.

Monexo means Monexo Fintech Private Limited, a company incorporated under the Companies Act, 2013 in India whose registered office is at New # 65 Old # 21 Velachery Main Road, Little Mount, Saidapet, Chennai 600015.

Terms means the Borrowers' Terms and Conditions and the Lenders’ Terms and Conditions.

Transaction means any loan transaction with Members in which the User will participate through the Website.

User Terms means the terms of use for the Website already accepted by the Members

Website or Platform means www.monexo.co/in website which is the intermediary providing the services of loan facilitation via the electronic medium to the Borrowers and Lenders.

Monexo declares and undertakes:-

A. Applications for loans and their processing

B. Loan appraisal and terms/conditions

C. Disbursement of loans including changes in terms and conditions

D. General

E. Complaints and regulation of Complaints

F. Information Secrecy

Grievance Redressal Mechanism

RBI Disclaimer : Reserve Bank of India does not accept any responsibility for the correctness of any of the statements or representations made or opinions expressed by Monexo, and does not provide any assurance for repayment of the loans lent on it.